Curse

Drazilus · Jun 22, 2006, 07:21 PM // 19:21

Suddenly today when i was playing, the game just stopped to work. Completely. I just reached Gyala Hatchery and when i tried to go there again the loader just stopped at 0%. Strangest thing is that i cannot even go to official Guild Wars site. Is there some maintanaince or what is going on?

Every time when i try to connect to the game it gives a box where reads connecting and the message box where the announcements like "I have a new key" is gone. Please help if you guys here can.

Warrior Of The Sun · Jun 22, 2006, 07:26 PM // 19:26

Hi
I got the same error. I can open the guildwars client but when i try to log in there jsut comes pop up window that says conneting... and the guildwars site isnt working too... maybe servers down?

Edit: First when it stopped working i thought that the error was about my network... I checked out was my Torrent client still downloading and it was.... i was going to ask from guildwars support but I didn't get to site... I just thought: "WDF?!"

Drazilus · Jun 22, 2006, 07:30 PM // 19:30

My friend can play the game and when hi goes to the GW site it works. So i dont know is it that the servers are down.

Edit: I also tried to ask from GW support but that is little difficult when i cannot even get their site.

Warrior Of The Sun · Jun 22, 2006, 07:35 PM // 19:35

Uh... There maybe is more huge problem then. I think that I can't get connected to Anet servers from my computer (or maybe from my location).
But, im trying to get to the guildwars support site to ask them about the problem.

Edit: I try to ask from my friend (if his guildwars works) to ask from support about that problem.

Drazilus · Jun 22, 2006, 07:46 PM // 19:46

The game works again and their page also. Maybe it was some error or something. Hopefully your game also works now Warrior Of The Sun.

Warrior Of The Sun · Jun 22, 2006, 08:26 PM // 20:26

Yes it does, I'm still going to ask that from guildwars support because if they can fix some errors like that :P

Warrior Of The Sun · Jun 22, 2006, 08:57 PM // 20:57

Owww.... Shit, i got the 007error again. Well the page works at last.

Drazilus · Jun 22, 2006, 09:08 PM // 21:08

Well the game is bugged again and that same way. Their net page works now but game does not.

Edit: Their net page is now also down or something. Again i cannot get there.

Warrior Of The Sun · Jun 22, 2006, 09:27 PM // 21:27

Hmm... Maybe that happened because of the guildwars server maintance. I asked from guildwars support and got this as return:

Hello,

Thanks for contacting the Guild Wars customer support team. We received your ticket regarding the connection problems you are experiencing. The Error 7 you have been experiencing indicates an “ordinary” disconnect from the game. This disconnect can have many possible reasons.

First of all, disconnects can be caused by malicious software on your computer. Make sure that your computer is completely free from malicious software like viruses or Trojans, as well as Ad- and Spyware. If you already have an antivirus/spyware software, please update it with the latest virus definition files that will be available from the manufacturer. If you do not already own such a program, we recommend you use the following (free) programs:

- AdAware SE 1.05 ( http://www.download.com/Ad-Aware-SE-...bj=dl&tag=top5 )
- AntiVir ( http://www.free-av.com )

Next we would like to ask you to deactivate any program that’s running apart from Guild Wars itself. This includes any File-sharing clients (Bittorrent, Emule,…), Control Centers (Quicktime, Winamp,…), Security software (Firewall, Virus-Scanner,…), Voice- and Text-Messangers (ICQ, MSN, Skype, TeamSpeak,…), and any other applications that you can see running in your traybar. This is only for testing purposes, to determine if one of these programs causes the problem you are experiencing. We strongly suggest that you keep your Security software running, except for the time you conduct these tests.

Please consult the specific software’s manual on how to configure it correctly to run Guild Wars, or contact the program’s manufacturer for more information if one of these programs should be the cause of the problems you described.
Furthermore, please de-activate the Windows Automatic Updates for the time you conduct these tests. You can accomplish this by following the steps listed below:

- Open your Control Panel (Start->Settings->Control Panel)
- Select “Security Center”
- Select “Automatic Updates”
- Choose “Turn off Automatic Updates”
- Click “OK” to save your settings

If you’re still experiencing those frequent disconnects, we recommend you check your internet connection for a possible malfunction.
Note: In case of a wireless connection the problem is often caused by a too weak signal strength or the general instability of wireless connection. Try to establish a connection via Ethernet cable and completely disable the Wireless Network in your router's settings.

Should the connection difficulties remain after following all of the steps above, please provide us with as much information as you can about your current set-up so we can further investigate the issues you are reporting.

-What type of connection are you using (Dial-up, broadband, cable, etc)?
-Who is your service provider (AOL, NTL, Zen, etc)?
-Are you using a router? If so, what is the exact model description?
-Are you running any anti-virus or firewall software, and if so, what are the names of their providers (Norton, Black Ice, etc)?

Additionally, the error can be also caused by routing-problems between your computer and our servers. These issues are ISP-related, and unfortunately out of our sphere of influence. For us to further investigate this issue, please follow the steps listed below:

- Download our NCsoft Network Information Tool ( ftp://ftp.guildwars.com/diag/netinfotool_allos_gw.exe )
- Run the tool at the exact moment you are encountering lag problems (you might want to run Guild Wars in windowed mode)
- Attach the "network_data_GW" text file that the tool produces

Hopefully this information will then give us more information on why you are encountering the problems you described. Thank you very much for your patience and your cooperation.

Regards,
The Guild Wars Support Team

NCsoft Europe
http://www.guildwars.com

EDIT: and scanned with Adware-SE and found 2 critical... but i dont think that guildwars error 7 is about those spyware programs.

Drazilus · Jun 22, 2006, 09:52 PM // 21:52

I also think that it cannot be those spyware programs. Also those connection malfunctions are something that possibly cannot be that. I have got this game allready 6 months and i bought Factions couple weeks a go. And this is first time this game starts to act like this. It must be about that network maintanaince.

Edit: Maybe this is regional thing... By the way Warrior Of The Sun. Are you from Finland?

Warrior Of The Sun · Jun 23, 2006, 06:48 AM // 06:48

I have got the game for couple of months and i think that they made something wrong with the maintance like that it doesn't work in some countries so well.
and I am from finland and i think that there is some problems with Finland
:S